Last updated on November 1, 2019

Literacy Untangled operates the website: literacyuntangled.com. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

This Policy explains what information we collect about you and what we do with it. The Company reserves the right to revise this Policy at any time. We will notify you of any material changes to the Policy by posting the new Policy here and by changing the “Effective Date” at the top. If our practices for collecting and using personal data change, we will give you the choice not to have the data used for any purpose other than that for which you originally supplied it. You should periodically read this Policy to learn of any revisions. Your use of the Website at any time is deemed to constitute your agreement to all of the terms and conditions of the Policy then in effect. If you do not agree to these terms, please do not use or visit any of our Websites.

Literacy Untangled use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide you with news, special offers, and general information about goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Personal Data We Collect and Why We Collect It

This Privacy Policy (“Policy”) applies to the website owned and/or operated by Literacy Untangled (the “Company”). This notice describes our Policy with respect to data collected via email and literacyuntangled.com (the “Website”). This policy does not apply to information we collect through other resources, nor does it apply to websites operated by third parties.

When you visit the Website, we collect certain information about you and your visit. In some instances, we may collect credit card information from you where applicable, to facilitate your purchases. We collect individually identifiable personal information (“Personal Data”) that you provide to us such as your name, email address, street address, and telephone number. You supply us this Personal Data when you enter a drawing and/or take some other action to voluntarily supply your Personal Data to us.

In addition to Personal Data, we also collect non-personally identifiable information about visitors to our Website, which allows us to track the number of visitors we receive and the way they navigate through our site. This non-personally identifiable data includes information about the website from which the visitor arrived and departs to as well as the IP address of the computer being used to access our Website. While it may be possible to correlate this information to particular individuals, we do not generally do so, and we limit our use of this information to its aggregate form reflecting all visitors to the Website. We may share this aggregated information with other third parties.

Cookies

The Company uses cookies to help create a better user experience. A cookie is a small text file that is sent to your browser from a web server and may be stored on your computer’s hard drive.

The Company uses cookies to better customize your experience on the Website based on attributes like your location and account preferences. No personally identifiable information is stored in our cookies. While you may elect to disable or delete cookies from your browser at any time, please note that this action may limit your use of the Company’s services that require cookies.

Do We Share the Information Collected with Third Parties?

We are not in the business of selling data collected about our customers. From time to time we may also engage the services of third parties to help us analyze use of the Website. These third parties are contractually bound to use the Personal Data only according to this Policy. They are not authorized to send you any information about goods and services from other companies without your express permission.

The Company may transfer Personal Data to an affiliate or third party as part of a transfer of business assets. Such a transfer would be within the scope of this Policy so long as the affiliate or third party agrees to continue to maintain use and storage of Personal Data in accordance with this Policy.

The Company also may release Person Data in special cases to comply with any requests from law enforcement and government agencies, to enforce the Website Terms of Use and other agreements, and to protect customers and others. We may do so when we believe in good faith that disclosing this information is otherwise necessary or advisable including, for instance, to identify, contact, or bring legal action against someone who may be causing injury to or interfering with the rights or property of the Company, another user or anyone else that could be harmed by such activities.

The Company may disclose user information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the Website or the Company’s rights or property.

Security

While the Company strives to protect Personal Data and user privacy, we cannot guarantee the security of any information you disclose online and you do so at your own risk. This Policy does not extend to anything that is inherent in the operation of the Internet, and therefore beyond the Company’s control, and is not to be applied in any manner contrary to applicable law or governmental regulations.

Unfortunately, no data transmission over the internet can be guaranteed to be 100 percent secure. As a result, although we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we use reasonable efforts to ensure its security on our systems.

Referrals

If you choose to refer our services, to tell a friend about our Service, we will ask you for your friend’s email address and contact your friend. Your friend may contact us at jennie@literacyuntangled.com to request that we remove this information from our database.

Children

This Service is not intended for use by children under 13 year of age.

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, please do not provide your contact information or any other personally identifiable information to the Company. If you are the parent of legal guardian of someone under the age of 13 who may have provided us with information without your knowledge or consent, please contact us to have this information removed. All contact, including tutoring sessions, between a tutor and any minor should, of course, take place only in a supervised setting. Supervision is the responsibility of the parent.

How Do I Unsubscribe?

All emails you receive from us will include specific instructions on how to unsubscribe and you may unsubscribe at any time. Additionally, we give you the following options for removing your information from our database: opt-out via email or phone.

Users Outside the United States

The Website is hosted in the United States and is governed by United States law. If you are using the Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located, and our databases are operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. We do abide by the laws of our country and are compliant with other countries as well so that we can continue to offer tutoring services to students all over the world.

Claims

If you believe that the Company has acted inconsistently with this Policy please notify us at jennie@literacyuntangled.com